The hotel offers amenities for your comfortable stay and unforgettable experiences
Exceptional Room Service
“Room service was absolutely splendid, making it easy to enjoy meals in the comfort of our suite while celebrating our special occasion.” view full review
Delicious Breakfast
“The breakfast was exceptional, with a wide variety of options that made every morning feel indulgent.” view full review
Luxurious Spa Experience
“The opulent decor at the Muthu Spa Resort combined with magnificent service made for an unforgettable and rejuvenating experience.” view full review
Honeymoon Suite Bliss
“The honeymoon suite was incredibly spacious and beautifully decorated, providing the perfect romantic escape for us after our wedding.” view full review
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
luxurious
friendly staff
inconsistent dining
pricey
8.4/10
Great
Rooms
8.6
Location
8.6
Service
8.8
Dining
7.6
Guest reviews
8.4/10
based on 11 reviews
7.5
7.5/10 based on 74 reviews
Tyler
United States of America,
April
2024
8.4/10
My stay at SunAfrica Hotel was truly delightful. The rooms come with a huge terrace overlooking the beautiful garden and pool, surrounded by trees with red flowers. The service from the staff, especially Peterson who offered me a tour of the complex, was excellent and very friendly. I would definitely visit again.
Rooms
9.0
The spacious rooms with a huge terrace and stunning views of the garden and pool were a real highlight of my stay. Super comfortable and modern.
Service
9.0
The staff at SunAfrica Hotel are so polite and welcoming, from the management to all the staff members. Their professional and courteous service really made my stay special.
Location
8.0
The location was perfect for a tranquil stay, surrounded by beauty. Ideal for anyone looking to hold a large wedding or a conference in a quiet environment.
Dining
7.0
The dining experience was good overall, although my flat rice order didn't meet expectations. The delicious vegetarian couscous made up for it, and the portions were generous.
Facilities
9.0
The facilities at SunAfrica Hotel were top-notch. Everything from the pool to the restaurant was well-maintained and offered a luxurious experience.
Leroy
United States of America,
April
2024
8.4/10
I was absolutely wowed by the wood-paneled rooms fitted with carpets, chairs, and a table, which suited my family of five perfectly. The grounds and swimming pool were a great addition. The service at Sovereign Suites led by Mr Peterson, Terry, and Rahab was amazingly friendly, warm, and professional, making my stay truly memorable. The location provided the perfect backdrop for a relaxing stay, with a beautiful setting outside the city and its own pool and gym to enjoy. Dining offered a fantastic a la carte experience with a phenomenal menu selection. Overall, a top-notch experience with a few minor drawbacks.
Rooms
9.0
The rooms were spacious and beautifully furnished, ideal for a family of five.
Service
9.0
The service from Mr Peterson, Terry, Rahab, and the whole team was exceptional, making me feel truly valued.
Location
8.0
The surroundings were stunning, perfect for a nice stroll with a view, creating a serene atmosphere.
Dining
8.0
The dining experience was superb with delicious a la carte options, although with some minor issues with the initial dish.
Facilities
8.0
The facilities, including the pool and gym, were well-maintained and added to the overall experience.
Kurt
United States of America,
March
2024
9.0/10
My stay at the hotel was amazing! The rooms were enormous and even had a huge sitting room just outside it with several lovely couches. The main entrance to the bathroom was of a size that rivals bedrooms in other establishments. The personal steam room was a delightful touch. The staff, particularly Peterson, was incredibly welcoming and even offered me a tour of the complex. Would definitely visit again.
Rooms
10.0
The rooms were fantastic, spacious, and full of creature comforts like a personal steam room.
Service
9.0
The service was exceptional, starting with Collins who made our stay comfortable. Peterson, Edna at the reception, and the entire staff were friendly and provided professional and courteous service.
Location
9.0
The location was beautiful, providing the perfect backdrop for a relaxing stay. It's an amazing area, ideal for strolls and close to the Brown Cheese Factory.
Dining
8.0
The dining experience was worth the entire ticket, with freshly prepared dishes. Only minor letdown was the flat rice not meeting expectations.
Facilities
9.0
The facilities were top-notch, offering everything one could need for a comfortable stay.
Rodney
United States of America,
March
2024
8.8/10
My stay at the hotel was exceptional. The rooms, especially the Presidential Suite, were extremely comfortable and beautifully decorated, offering ample space, particularly the bathroom. The service was welcoming, starting with Collins, and all staff were efficient and attentive without being intrusive. The location provided a beautiful backdrop and is ideal for large events like weddings or conferences. The dining experience was exquisite, featuring a variety of delicious dishes. The facilities were top-notch.
Rooms
9.0
The rooms, from the Presidential Suite to the family room we stayed in, were beautifully decorated and spacious, ensuring a comfortable stay.
Service
8.0
The staff, from Collins to Peterson and Edna at the reception, were welcoming and efficient in addressing any issues, such as our previous experience with bad food. However, a bit more smiling at reception could enhance the overall experience.
Location
9.0
The surroundings of the hotel are stunning, offering a tranquil environment since 1994, perfect for both events and leisure travelers.
Dining
9.0
Dining at the hotel was a delightful experience, with a variety of delicious dishes and excellent service.
Facilities
9.0
The hotel's facilities were outstanding, providing everything one could need for a comfortable and enjoyable stay.
James
United States of America,
February
2024
9.0/10
The hotel is truly amazing, with rooms that will leave you speechless and service that makes you feel like a VIP. The location is stunning, offering a perfect retreat. However, the dining experience had its ups and downs. Overall, a place I would definitely revisit.
Rooms
10.0
The rooms are simply breathtaking, leading from the bedroom to a bathroom the size of another room in some hotels. Wow!
Service
9.0
The staff, especially Peterson who gave me a tour of the complex, are incredibly hospitable and welcoming. They make you feel special.
Location
9.0
The location provided the perfect backdrop for a getaway, especially after a long sunny day in Nairobi. Truly beautiful surroundings.
Dining
8.0
The dining experience was a mix of stunning a la carte dishes, although there were some inconsistencies in the offerings. However, the craveable salads were a delight.
Facilities
9.0
The facilities are top-notch and enhance your stay. Truly a place to indulge and relax.
luxurious
inconsistent dining
Jesse
United States of America,
January
2024
8.0/10
My stay at Sovereign Suites was a mix of great experiences and a few setbacks. The room, although spacious, was not fully prepared upon my arrival, with a wet bathroom floor. However, the service, particularly from Manager Peterson, was exceptional. The location provided a serene backdrop for relaxation and the dining experience, although not perfect, was memorable.
Rooms
7.0
The room, a converted presidential suite into a family room, was spacious but not fully ready at check-in. The wet bathroom floor was a minor inconvenience.
Service
9.0
I cannot praise Manager Peterson enough for the exquisite service provided. The entire staff was friendly and accommodating, offering a delightful tour of the complex. I would definitely consider staying here again.
Location
8.0
The location of Sovereign Suites was a serene escape from the city's noise and pollution. It offered a perfect setting for relaxation and provided beautiful surroundings for a tranquil stay.
Dining
8.0
Dining at Sovereign Suites was a highlight of my stay. The quality of the food was good, though not all dishes met expectations. Be prepared for generous portions and a unique dining experience.
Facilities
8.0
The facilities at Sovereign Suites were well-maintained and contributed to a comfortable stay. From room service to housekeeping, the amenities were reliable and convenient.
Warren
United States of America,
January
2024
8.4/10
Staying at this hotel was a delightful experience overall. The rooms were spacious and modern, the staff was very helpful and always available, and the location provided the perfect backdrop for a tranquil stay. However, the dining experience left something to be desired with a dish not meeting expectations. The facilities were top-notch, offering great value for money.
Rooms
8.0
The rooms were spacious and modern, offering a comfortable stay.
Service
9.0
The staff was incredibly helpful and always available for any assistance needed.
Location
9.0
The location was picturesque, providing a tranquil environment away from the city's noise and pollution.
Dining
7.0
The dining experience was good overall, with some exceptional dishes in the morning.
Facilities
9.0
The facilities were top-notch and added great value to the overall stay.
Christopher
United States of America,
January
2024
8.2/10
The hotel offers spacious and clean standard rooms but suffers from noise issues, especially in the kitchen area. The management and staff are welcoming and responsive to guests' needs. The location is beautiful and tranquil, perfect for large events or conferences. The dining experience is decent but could use improvements in food quality and service. Overall, the facilities are well-maintained and provide a comfortable stay.
Rooms
8.0
The standard rooms are spacious and clean.
Service
9.0
The management and staff are quite welcoming and responsive.
Location
9.0
The location provides a perfect backdrop for a peaceful stay.
Dining
7.0
The dining experience is decent but could be improved in terms of food quality and service.
Facilities
8.0
The facilities are well-maintained and offer a comfortable environment.
Johnny
United States of America,
January
2024
8.4/10
The hotel offers spacious, family-friendly rooms with a kitchen that were surrounded by beautiful trees with red flowers. The size of the room was huuuge, making it very conducive for my family. However, the dining experience had a slight hiccup with the flat rice not meeting the standard expectations. Overall, a great location in Kenya that I would happily return to before heading back to Monaco.
Rooms
9.0
The rooms were so much conducive for my family, with a huge kitchen and surrounded by trees with red flowers.
Service
8.0
Collins, Peterson, and Edna provided professional and courteous service that made our stay comfortable.
Location
9.0
The location was fine for a nice stroll, providing a perfect backdrop with beautiful surroundings in Kenya.
Dining
7.0
The dining experience was an adventure in itself, be prepared for the ample quantity of food. Unfortunately, the ordered flat rice did not meet expectations.
Facilities
9.0
The facilities were top-notch, offering everything needed for a relaxing stay.
Jack
United States of America,
August
2023
9.0/10
Staying at the SunAfrica Hotels felt like staying in a magical room, our 'home in Nairobi'. The hotel offers fantastic creature comforts such as a personal steam room. While the service was excellent, led by Mr Peterson, Terry, and Rahab, the dining experience had its ups and downs. The location provided a perfect backdrop for a nice stroll, and the facilities were top-notch.
Rooms
10.0
The rooms were truly magical, making us feel at home in Nairobi.
Service
9.0
The professional and courteous service was outstanding, especially from Mr Peterson, Terry, and Rahab.
Location
9.0
The location was beautiful and ideal for a nice stroll.
Dining
8.0
The dining experience was a memorable a la carte affair, with a personalized touch.
Facilities
9.0
The hotel's facilities were impeccable, providing everything we needed for a comfortable stay.
magical rooms
mixed dining experience
Thomas
United States of America,
July
2023
7.6/10
I found the hotel to be a cozy retreat in a beautiful location in Kenya, perfect for a family getaway. While the personal steam room provided a luxurious touch, the room standards could be improved, especially for bathing children.
Rooms
6.0
The personal steam room was a conducive experience for my family, but the overall room standards fell short.
Service
9.0
The service was exceptional, with friendly and welcoming staff like Peterson, Collins, and Edna who made our stay comfortable and enjoyable.
Location
8.0
The location was stunning and provided a perfect backdrop for our stay, excellent for leisurely strolls with beautiful surroundings.
Dining
7.0
Dining at the hotel was a delightful experience, especially with refined dishes, though some dishes like flat rice fell below standard expectations.
Facilities
8.0
The hotel offered a range of facilities catering to various needs, adding to the overall comfort of the stay.
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